The information we collect may include your personal information, such as your name, contact information, policy information, financial details, and product and service selections.
In addition, we may collect information considered special category data such as details of criminal convictions and health where this is relevant to the services provided.
We collect personal information from you at different points, including but not limited to the following:
We collect information from publicly available sources and third party databases for the purposes of reducing fraud and financial crime, provided such third parties have lawful bases on which to share such personal data with us.
Our Company may use information that we collect about you to:
We do not sell personal information to third parties.
We may share your personal information with third parties only in the ways that are described in this Privacy Statement:
Please note that these third parties may be in other countries outside of the UK and the European Union where the laws on processing personal information may differ. We will only do so where we are satisfied that sufficient levels of protection are in place as required by applicable data protection laws.
Our systems have security measures in place to help protect information under our control from the risk of accidental or unlawful destruction or accidental loss, alteration or unauthorised disclosure or access.
We will retain any personal information only for as long as is necessary to fulfill the business purpose it was collected. We will also retain and use your personal information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information. You can make a request for us to:
You are not required to pay any charge for exercising your rights. We have one month to respond to you.
In some cases, where you make a request concerning your personal information we may not be required or able to carry out your request as this may result in us not being able to fulfil our legal and regulatory obligations under the lawful processing conditions in which we hold your data or because there is a minimum statutory period of time for which we have to keep your information. In such cases, we will inform you of our reasons.
If you have any questions about this Privacy Statement, our practices or have any concerns, please contact our Privacy Officer Rachel Saunders
We and other firms involved in arranging your insurance (insurers, other intermediaries or premium finance companies) may use public and personal data from a variety of sources including credit reference agencies and other organisations. The information is used to help tailor a price, to ascertain the most appropriate payment options for you and to help prevent fraud. Any credit reference search will appear on your credit report whether or not your application proceeds. If you have any questions about this or any other matter, please do not hesitate to contact us.
We may carry out Sanction Checks and co-operate in respect of the observance of, any applicable international economic, financial or trade sanctions legislation.
Occasions can arise where we, or one of our clients or product providers, may have a potential conflict of interest with business being transacted for you. If this happens, and we become aware that a potential conflict exists, we will write to you and obtain your consent before we carry out your instructions and we will detail the steps we will take to ensure fair treatment.
You should take note of the required procedures in the event of a claim, which will be explained in the policy documentation. Generally, insurers require immediate notification of a claim or circumstances which might lead to a claim. We will employ due care and skill if we act on your behalf in respect of a claim.
We have no tolerance for bribery and corruption and this policy extends throughout the company for all its dealings and transactions. Our anti-bribery policy is updated in line with changes in law and in our business. All employees are required to comply with this policy.
These Terms of Business shall be governed by and construed in accordance with English Law and the exclusive jurisdiction of the English courts unless we agree with you otherwise.
The law or regulations in your country of domicile may take precedence over any UK legislation. Therefore, references in this document to the FCA or Financial Ombudsman Service or Financial Ombudsman Compensation Scheme and any rights or benefits thereunder may not apply. If you wish to clarify your position in this respect, then we will discuss this on request.
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Copyright 2024 Baslow Insurance Services Limited, registered in England and Wales under Company number 06368581, registered office Blake House, Bath Street, Bakewell, Derbyshire, DE45 1BX. Baslow Insurance Services Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 473021, which can be checked on the Financial Services Register. We are covered by the Financial Ombudsman Service (FOS). For further information see the FOS website www.financial-ombudsman.org.uk, and the Complaints section of our Terms of Business.